Privacy Policy

IZMAYLOVA ("IZMAYLOVA", "we", "our", "us) is a trading name of IZMAYLOVA Group. We respect the privacy rights of its online visitors ("you", "your", "yours") and recognise the importance of protecting the information collected about them. We have adopted a corporate wide Privacy Policy that guides how we collect, store, and use the information that you provide us with.

If you are under 16, we require that you inform a parent or guardian about IZMAYLOVA's Privacy Policy and Terms and Conditions as well as requiring their consent to the Privacy Policy and Terms and Conditions before registering or placing an order with IZMAYLOVA.

The following information is provided by IZMAYLOVA to enable our online visitors to be fully informed of our Privacy Policies. By visiting www.izmaylova.co.uk you are accepting and consenting to the practices described in this Privacy Policy and the Terms and Conditions.

This Privacy Policy does not apply to websites maintained by other companies or organizations to which we link and IZMAYLOVA is not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.


Personal Information We Collect From You

IZMAYLOVA collects personal information in several ways when you place an order, buy a gift voucher for a friend or register for a service offered by IZMAYLOVA. By registering, you are consenting to the collection of your personal data. If an order is placed with us, we need to hold personal information including your name, email address, phone numbers, home address, shipping and credit/debit card billing address(es) so that we can process and fulfil your order.

Saved card details will never be shared with third parties and will only be used to process your order, using our payment partner's systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.


Cookies

A cookie is a piece of information that is stored on your computer's hard drive by your web browser which tracks your movements within websites. Our site uses cookies to keep track of how often you visit our site, the contents of your shopping cart, previous purchases and to deliver content specific to your interests. Cookies also allow us, if you consent, to save your preferences and passwords for your convenience upon returning to our Site.

Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent automatic acceptance. Your experience on our website will be considerably enhanced if you chose to receive cookies. However, if you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. For more information on cookies and how to disable them, you can consult the information provided on http://www.ico.gov.uk .

By not disabling your cookies, you consent to our collection and storage of any of your personal information that such cookies contain. You also accept that this information will be used as described above. If you wish to withdraw your consent, you may do this at any time by disabling cookies in your browser settings and opting out of our subscription service by clicking on the unsubscribe link provided in your regular email updates. See below for more information.


How This Information May Be Used, Including Anyone It Might Be Sharerd With

IZMAYLOVA may use your personal information for the processing of orders, payments and to provide you with a personalized shopping experience. We will also use your details to fulfil and deliver your orders and manage your account. Personal information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Your personal information may also be shared with other trading divisions within The IZMAYLOVA Group. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body.

We may also use your personal information to send you marketing updates but only ever in accordance with your preferences (as detailed in the next section). We do not sell your details to third party marketing companies.

We do collate information about site traffic, sales, wish lists, and other commercial information which we may pass on to third parties but this information does not include any information which can identify you personally.

Finally, we may use your personal information for our internal marketing and demographic studies, together with non-personal data to monitor customer patterns so we can consistently improve our site design to better meet our visitors' needs.

From time to time IZMAYLOVA may employ third party business partners to collect personal information on IZMAYLOVA's behalf. In such cases, these third parties will be subject to confidentiality agreements and instructed by IZMAYLOVA to comply fully with the IZMAYLOVA Privacy Policy.


Marketing Opt-In And Opt-Out Provision

When you register, you will be given the option to opt-out of subscribing to our regular update service which will send you:

Email alerts for new products, features, enhancements, special offers, upgrade opportunities, contests, events of interest, and one-off marketing promotions. Such alerts may include marketing information about IZMAYLOVA, our subsidiaries or selected business partners.

We will offer you the opportunity to unsubscribe out of any service or update to which you have subscribed, if you change your mind. Any e-mail we send you will contain an easy automated unsubscribe link so that you can opt-out of that particular mailshot. Simply follow the indications in the e-mail. Alternatively you can change your email preferences or opt out of all emails by logging into My Account. To opt out of direct mail service or updates, please contact customer care representative by email customerservices@izmaylova.co.uk


How Can You Access And If Necessary, Change The Personal Information

If for any reason you are concerned that the personal information held by IZMAYLOVA is not correct, please visit the website and, after logging into the site using the "Sign In" menu on the home page, your personal information will be made available for review and change in the "My Account" section. Only you or, upon your request, the Customer Care department, may access your personal data from the website using your password and User ID. Information may be changed online within My Details, Shipping Details, and My Email Preferences. You can change or delete saved credit/debit card details each time you make a purchase. You will also be able to delete saved credit/debit card details by adding or editing a shipping/billing address. If you change your billing or shipping address while your order is still being processed, the order will be re-processed through security validation checks. If you prefer, you may contact us by email at customerservices@izmaylova.co.uk and we will amend your personal details.


Safeguarding Your Personally Identifiable Information

We will take reasonable care to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. When you place an order or access your account information, we use a Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorised use. In addition, we will take reasonable steps to ensure that third party business partners' to whom we transfer any data will provide sufficient protection of that personal information.


Legal


Property, Copyright & Trademark

Your use of the Sites and its contents grants no rights to you in relation to any copyright, designs and trademarks and all other intellectual property and material rights relating to the Content, including IZMAYLOVA Software and all HTML and other code contained in this Site. All such Content including third party trademarks, designs, and related intellectual property rights mentioned or displayed on this Site are protected by national intellectual property and other laws and international treaty provisions.

You are permitted to use the Content only as expressly authorized by IZMAYLOVA and/or its third party licensors. Any reproduction or redistribution of the above listed Content is prohibited and may result in civil and criminal penalties. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing Content for your own personal use.

In addition to the Intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on this Site. IZMAYLOVA tries to ensure that the information on this site is accurate and complete. IZMAYLOVA does not promise that IZMAYLOVA's Content is accurate or error-free. IZMAYLOVA does not promise that the functional aspects of the Site or IZMAYLOVA's Content will be error free or that this Site, or the server makes are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have up to date virus checking software installed.

The personal opinions of the designers and labels whose products we sell, or any third parties with whom we are associated are their own and do not necessarily reflect the views of IZMAYLOVA and we accept no responsibility for any such views expressed in any media.


Where And How To Ask Questions or File Complaints

If you require more information please go to the Contact Us section of the web site and send an email to the relevant IZMAYLOVA department. If you wish to talk to a IZMAYLOVA customer care representative please call +4402031765264 or email customerservices@izmaylova.co.uk .